Privacy Policy

Effective Date: 2017/2/12
Last Updated: 2026/3/26

LNL 3D Solutions (“LNL 3D Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, upload files, place an order, contact us, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Company name
Billing and shipping address
Payment information (processed securely via third-party providers)

1.2 Project Files and Technical Data

When you use our services, we may collect:

3D files (e.g., STL, OBJ, CAD, STEP files)
Design files, drawings, and specifications
Project instructions and customization details
Communications related to your project

1.3 Automatically Collected Information

We may automatically collect:

IP address
Browser and device information
Operating system
Pages visited and usage data
Date and time of access

2. How We Use Your Information

We use your information for business and operational purposes, including to:

Provide quotes, products, and services
Process orders and payments
Manufacture parts and fulfill requests
Communicate with you regarding orders, services, or inquiries
Provide customer support and repair services
Improve our website and service offerings
Maintain internal records
Detect fraud and ensure security
Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, including with:

Payment processors
Shipping and logistics providers
IT and website service providers
Analytics providers
Professional advisors (legal, accounting, insurance)
Government authorities when required by law

All third parties are expected to handle your information appropriately and only for authorized purposes.

4. Mobile Information and SMS Privacy

We respect your privacy regarding mobile communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances, except as required by law.

If you choose to receive SMS communications from LNL 3D Solutions:

Your consent is used solely for service-related communications
Message frequency may vary
Standard message and data rates may apply
You may opt out at any time by replying “STOP”
You may request assistance by replying “HELP”

5. File Uploads and Confidentiality

Due to the nature of our business, customers may submit proprietary or confidential files.

We use submitted files only for:

Quoting and project evaluation
Manufacturing and production
Technical support and communication

We do not sell, distribute, or intentionally disclose your files to unrelated third parties.

Access to files is limited to authorized personnel.

While we implement reasonable safeguards, we recommend that highly sensitive files be shared under a separate confidentiality agreement when necessary.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Enhance user experience

You may control cookie settings through your browser. Disabling cookies may affect certain features of the website.

7. Data Retention

We retain information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes

We may retain project files and order history for repeat orders, support, or compliance purposes unless deletion is requested and permitted by law.

8. Data Security

We implement reasonable administrative and technical safeguards to protect your information.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your information
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including:

The right to know what personal information we collect
The right to request deletion of your data
The right to correct inaccurate information

LNL 3D Solutions does not sell personal information.

To submit a request, please contact:
Email: [Insert Email Address]

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website constitutes acceptance of any updates.

14. Contact Information

If you have any questions about this Privacy Policy, please contact:

LNL 3D Solutions

San Marcos, California, USA
Email: info@lnl3d.com
Website: www.lnl3d.com
Phone: 760-4748727