Privacy Policy

Effective Date: 2017/2/12
Last Updated: 2026/3/26

LNL 3D Solutions (“LNL 3D Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, upload files, place an order, contact us, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request a quote, place an order, sign up for updates, or use our services, we may collect personal information such as:

Full name
Email address
Phone number
Company name
Billing address
Shipping address
Payment-related information

Project Files and Submission Information

If you use our 3D printing, prototyping, repair, or related services, we may collect:

3D design files, including but not limited to STL, OBJ, STEP, CAD, and similar files
Drawings, specifications, and project notes
Manufacturing instructions and customization details
Communications related to your project or order

Automatically Collected Information

When you browse our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website addresses
Usage and interaction data

2. How We Use Your Information

We may use your information for legitimate business purposes, including to:

Provide quotes, products, and services
Process and fulfill orders
Communicate with you regarding inquiries, projects, repairs, and customer support
Review uploaded files for manufacturing, prototyping, design, or service purposes
Improve our website, products, and service offerings
Maintain internal business records
Process payments and coordinate shipping or delivery
Send important service-related notices
Send marketing communications, where permitted by law
Detect, prevent, and address fraud, misuse, or security issues
Comply with legal and regulatory requirements

3. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties only when reasonably necessary to operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting providers
IT and technical support providers
Analytics and marketing service providers
Professional advisors, including legal, accounting, or insurance professionals
Government authorities or law enforcement when required by applicable law

Any third-party service providers receiving information from us are expected to handle it appropriately and only for authorized business purposes.

4. File Uploads and Confidential Project Information

Because our business involves custom manufacturing, prototyping, repairs, and technical services, customers may submit proprietary files, drawings, or confidential project information.

We use submitted files and related materials only for purposes such as:

Evaluating your request
Preparing quotations
Producing parts or prototypes
Providing technical support or repair services
Communicating with you about your project

We do not intentionally disclose customer files to unrelated third parties except as necessary to perform requested services or as required by law.

While we take reasonable administrative and technical measures to protect submitted materials, no data transmission or storage system can be guaranteed to be completely secure. Customers should avoid uploading highly sensitive information unless appropriate safeguards or separate confidentiality agreements are in place.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar tracking technologies to improve functionality and understand how visitors use our site.

These technologies may help us:

Remember user preferences
Improve website performance
Analyze traffic and visitor behavior
Support marketing and advertising efforts

You may control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

6. Data Retention

We retain personal information and project-related data only for as long as reasonably necessary to:

Provide requested products or services
Maintain business and transaction records
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, or regulatory obligations

We may retain certain design files, order history, and related communications for internal recordkeeping, repeat-order support, warranty, repair reference, or compliance purposes unless deletion is requested and permitted by law.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information and submitted files from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal and business exceptions
Opt out of certain marketing communications

To exercise any applicable privacy rights, please contact us using the contact information listed below.

9. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions.

LNL 3D Solutions does not sell personal information as defined under California law.

California residents may submit privacy-related requests by contacting us at:

Email: [Insert Email Address]

We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, policies, or content of those third parties. We encourage you to review their privacy policies before providing information to them.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child in violation of applicable law, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

LNL 3D Solutions
San Marcos, California, USA
Email: info@lnl3d.com
Website: www.lnl3d.com
Phone: 760-4748727