Privacy Policy

Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name, company, email address, phone number, and mailing or billing address.
• Account, order, quote, payment status, shipping, and customer service information.
• Files, drawings, CAD models, images, project descriptions, and other materials you submit for a project.
• Education registration information, including parent/guardian contact information and student details needed to administer a class or program.
• Technical website information such as browser type, device information, IP address, or usage data generated by normal website operation and analytics tools.

How We Use Information

We may use information to:

• Respond to inquiries and prepare quotes.
• Process orders, payments, shipping, returns, and customer support.
• Perform 3D printing, CAD, scanning, repair, or other requested services.
• Administer customer accounts and order history.
• Register students and communicate with parents/guardians about 3D Cubed programs.
• Improve website functionality, security, customer experience, and business operations.
• Send service-related or marketing communications where permitted and where appropriate.

Payments

Online payments may be processed through third-party payment providers. LNL 3D Solutions does not need to store full payment card numbers in order to complete normal website transactions. Payment providers handle payment information according to their own security and privacy practices.

Project Files & Customer Materials

Files and project information submitted for quoting or production are used to evaluate, perform, document, and support the requested work. We do not claim ownership of customer-supplied intellectual property merely because it is submitted to us for a project.

Customers should avoid submitting information they are not authorized to share. If a project requires special confidentiality terms, contact us before sending sensitive materials so a separate agreement can be considered.

Education Information

For 3D Cubed classes and programs, we may collect information reasonably needed for enrollment, scheduling, communication, attendance, emergency contact, authorized pickup/release, and program administration. We use this information for the operation and safety of the education program.

Sharing Information

We may share information with service providers when reasonably necessary to operate the business — for example, payment processors, shipping carriers, website hosting providers, email systems, or other vendors supporting order fulfillment and communications.

We do not sell customer personal information to advertisers.

Data Security & Retention

We use reasonable administrative and technical measures intended to protect business and customer information. No online system can guarantee absolute security. We retain information for as long as reasonably necessary for business, legal, accounting, customer service, project, or program purposes.

Your Questions & Requests

If you have a question about personal information associated with your account, order, quote, or education registration, contact us. We will review reasonable requests consistent with applicable law and our legitimate recordkeeping obligations.

Policy Updates

We may update this Privacy Policy as our website, services, or legal requirements change. The current version will be posted on this website.